Shield your House with Rhino Shield
By: Marc | Friday, October 14th, 2005
I don’t know about you, but I think painting is a drag. Yeah, sure, it looks good when it is done. . . but the prep work combined with the knowledge you will have to do it again in several years really puts a damper on my enthusiasm. I am all for any solution that rids me of the painting monkey on my back. And what better to rid yourself of a monkey than with a Rhino. Rhino Shield is an innovative product that is advertised to never chip, flake or peel. The material used is actually a ceramic coating system and comes with a lifetime warranty. It looks like fresh paint, comes in any color, and bonds permanently to surfaces including wood, stucco, brick, and aluminum. According to the manufacturer, ceramic coating reflects over 90% of the suns energy, giving it a 25-year fade rate that is virtually undetectable to the human eye. For more information, visit Rhino Shield online. Thanks to Darren for the tip.
UPDATE: It has come to my attention that several of the comments in the post may have been posted under different names by the same persons and/or business(es). This seems to be a heated product analysis, with some questionable comments. I recommend taking comments with a grain of salt and performing non-Homefixated due diligence as you evaluate any of the products or companies mentioned in the post or comments. -Marc
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Walt Hendricks said,
November 7, 2005 @ 9:55 pm
Sounds to me like this is the same product as Liquid Ceramic. I just don’t know why the name “Rhino” has any appeal. They collect dirt and look ugly.
sanjiv said,
November 14, 2005 @ 6:44 pm
Is Liquid ceramic or Rhino shield paint really better than normal paint. if yes then why is it not available in stores like Home depot or anywhereelse ?
Why do people not use Rhino shield paint or liquid ceramic ?
Tim said,
December 28, 2005 @ 6:21 pm
“why is it not available in stores like Home depot”
Because Home Depot, Lowe’s..etc want to sell you the 3~5 year latex exterior paint SEVERAL times ove the next 20~25 years. The exterior of their stores are ceramic coated, but they don’t publicize that fact because it would upset their paint vendors. Home Depot & Lowes sell more (traditional) paint than anyone in America.
George said,
May 10, 2006 @ 6:00 am
I don’t see in any of their info that it stretches. Also, their is NO A.S.T.M. data sheet which is the lab testing info.
Tom said,
May 10, 2006 @ 9:07 am
Have a representative show you the stretching capacity. The primer and ceramic coat as well as the caulking used stretch alot. I also was shown an independant ASTM report.
Valerie said,
June 14, 2006 @ 3:48 pm
Has there been any feedback from folks who have had Rhino Shield on a building for more than 3 years?
We are considering it for our home, but cannot find anyone who has actually had it on longer than 3 years. All the folks we’ve talked to have been very satisfied, but I’m sure the Rhino Shield folks only give out the names of people who are happy. We were told it’s been used in the building industry for approximately 10 years. The fact (if true) that it was developed by/for NASA by 3M for use on the space shuttle doesn’t really tell me much about a land-based application. Our house is not going to experience re-entry into the earth’s atmosphere so we’re not worried about the coating ‘burning off’, but I do want to know how well it stays on; resists chipping, mildew, general weather with heat, cold, etc.
In other words, it sounds too good to be true, but maybe the same was said about the auto vs the horse and buggy.
Thanks,
Valerie
Rainer said,
August 20, 2006 @ 6:06 am
AmCoat Industries, Inc.
Rhino Shield Coatings
11/11/04
Laboratory Report
CON 04-173 Project
ASTM D 6083-97a
Perfromed by BASF, has all the infomration about the ceramic coating.
Steve D said,
October 25, 2006 @ 10:04 pm
Is this the same co liquid vinyl,Amcoat and who knows what. they change there name every 3 years but give a lifetime warranty ??
Nancy said,
October 29, 2006 @ 11:19 am
I need to know if this product is too good to be true.
Do you have experience with it? Would love to use it on a mountain home that is subject to extreme temperatures. Thanks for any feedback.
Nancy
Jack Straw said,
November 18, 2006 @ 1:23 pm
Here’s my advice for the day: I just got my house painted and found a paint that’s not in paint stores but is worth the TROUBLE ordering it. It’s expensive as crap though. You have to tell them how much you need by figuring your own square footage, then give them the “color number” you want from a regular paint store’s fan deck. But what I saw go on my house blew me away. Paint is 70% water and I’m convinced you never want to use regular house paint again. It’s called Liquid Ceramic so google it and buy it and tell your painter to put it on. He won’t like you for it cuz he won’t make a markup on it. They’ll ship it free but only if you ask otherwise it’ll cost you to get it.
SANDY said,
July 25, 2007 @ 7:42 am
I HAD RHINO SHIELD APPLIED TO MY HOME, AND WE LOVE IT. THE APPLICATORS WERE VERY PROFESSIONAL. I VERY MUCH RECCOMEND THE PRODUCT. SANDY
Marlene said,
August 7, 2007 @ 6:05 pm
WHAT IS THE DIFFERENCE BETWEEN RHINOSHIELD AND LIFETYME EXTERIORS SMART COAT?
Bill said,
August 29, 2007 @ 9:59 am
The differences are a lot.
In my research Rhino Shield has a very solid background and the product is proven and tested.
After speaking with a few Lifetyme customers I honestly believe they are crooks.
I know one person that has their product (that peels just like paint) they will not call him back to fix the issues he is having with their product, it’s bubbling and cracking.
Betsy L said,
September 4, 2007 @ 4:23 pm
Bill, I agree with your statement about Lifetyme. My spray on siding is bubbling and peeling, and my numerous calls to Lifetyme requesting repairs have gone unanswered. They are not honoring their warranty. It has been a nightmare.
Freddy Benson said,
September 19, 2007 @ 11:41 am
Here is some information that Rhino Shield or Amcoat or whatever they call themselves won’t want you all to see.
Go to http://freddybenson.blogster.com/ and read what I’ve been able to find so far.
As always, if you have information supporting or contrary to my findings, please do not hesitate to let me know ASAP.
Eric said,
September 30, 2007 @ 1:36 pm
I will have to disagree with Bill, I have had the Rhino Shield on my Home now for six years and I am currently trying (for the second time in 3 years) to get someone out to fix the peeling and bubbling. After two months of letters and calling still no reply.
JAR said,
February 1, 2008 @ 11:11 am
For Nancy, If you go to rhinoshield.net you’ll get the national website for Rhino Shield. It is one of the few products that are Independanly Tested (by BASF). The results of the testing are not posted as of yet but are available upon request. They are very impressive. Also, on Bob Vila’s site, look for products for “lead paint encapsulation” and “ceramic coatings for insulation”. 3M also has a large amount of information on thier site about the testing that proves the insulating values of Ceramic Microspheres that make up the majority of the solid content of Rhino Shield.
Jeff said,
February 1, 2008 @ 11:16 am
Eric, If you have not been able to contact your Rhino Shield Dealer yet, the corp. number is 1-888-734-7710. They can get you in touch with the person you need.
Freddie said,
February 1, 2008 @ 11:28 am
Freddy, So, what is your point. There are several quality ceramic products out there and Rhino Shield looks to be the most credible one that I have researched. All thier claims for preformance have independant back up sources. They offer more than one system depending on what a home owner is looking to accomplish. To me, it looks like you’re barking up the wrong tree if you’re looking to find a villan in the home improvement industry.
Freddie said,
February 1, 2008 @ 11:47 am
Valerie, I know that coatings like Rhino Shield are classed as encapsulation coatings and the older uses have been public housing agencies, military instulations as well as, lately, residential applications. There is a web site where HUD has tracked the use of encapsulation coatings applied with an adhesive coat (sound familiar)and has case studies of applications going back 15 years and find no degredation in the top coat or the bond and now approves it to control lead paint as a prefered method over removal of lead paint. The article states they exhibit “superb performance”. If your house was built after 1978, lead will not be an issue however imagine how well it works on structures that have been built since then. The website I referranced is findarticles.com and type in HUD and permanent lead-based paint encapsulation. The keyword for any homeowner is PERMANENT!
Tom said,
March 25, 2008 @ 9:46 pm
Lifetyme Exteriors in Allston MA has reincorporated THREE TIMES SINCE 2004.
PROFESSIONAL CROOKS!
Enough said.
Ankur Mehta said,
March 28, 2008 @ 1:04 pm
What is the difference between Multi-Gard R-20 Permanent Coating v/s Rhino shiled product. My house is painted with R-20 coating by procraft. The company no longer exists. I need to change my color. Do you think I should contact Rhino?
Dan said,
March 29, 2008 @ 3:42 pm
I am a professional painter by trade - and my own neighbor went with a ‘low’ cost subsidiary of lifetyme exteriors - a.k.a No Risk Painters - and let me tell you, they had a band of illegals doing everything risky - from grinding old lead paint without hepa vacuum attachments, making atrocious dust storms, using ladders with a 3rd section tied to the ladder to get upper heights
Brien said,
March 30, 2008 @ 2:48 pm
Just like to comment on the rhino shield ceramic coating. The product works as it is described.
I think everything has to do with the prep work! You do a crappy prep job then what do you exspect to happen ? It is only good as good as the work is done.Maybe some of the painters that are spraying this product do not have any education on it and think it is like a paint you buy at home depot.
I do have a protected interest in this product since that is all i do is spray RHINO SHIELD CERAMIC COATINGS. This coating is way cool and looks great after it is done. It doesnt matter if it is 5 years or 10 years down the road it still looks like it was just shot with RHINO SHIELD.
If you are having problems with your home that was sprayed with RHINO SHIELD then you need to contact the owner.If there is a problem it will probably be failure due to poor prep.
( WHO KNOWS JUST MY THOUGHTS )
If you are interested and wanting to know more about RHINO SHIELD contact them in your area and ask for addresses to go look at the homes your self ? When you go buy a car you just dont go to 1 dealership do you ? Sure you dont .. You go look at other dealerships.
You are always going to have the pros and cons of anything doesnt matter if you buy toilet paper, You will find a way to justify by buying a certain brand whether it costs more or not comopaared to the other brand. Then you have the competitors trying to make your product look like a company just changed names or what ever they can conjure up. That just goes to show me there mentality level.
If you want the facts of RHINO SHIELD get it from the HORSES MOUTH INSTED OF THE HORSES _ _ _..
RHINO SHIELD will be more than happy to show you all of the testing and documents it has under gone.
People get a sticker shock but look at what it is being compared to ( MERCEDES to FORD PINTO )
Do you think you are going to be able to buy a new MERCEDES for the same price of a FORD PINTO ? Not
that anyone really is looking for a FORD PINTO with a 8 track !!! HA HA
But you get my point…
So you have my 2 cents
Lloyd Simonson said,
April 9, 2008 @ 7:23 am
This is a really interesting product. But I would not consider being the first one on the block to use it for anything bigger than a breadbox. There are very very few industrial secrets. Anything as good as this is supposed tobe would have a cheap Chineses copy. The material may be very good but it is flexible so don’t try to use in on surfaces that are walked on. Particularly wood. Adhesion can also be a problem. I can imagine the horrible task of trying to remove this stuff if it started to peel or blister 10 or 15 years down the line. Does it breath? Remember the mess of oid oil base paints that did not breath on older wooden houses years ago? The only fix was to put on new siding. I would want to look at several houses that had had the stuff on for many years. Lloyd
Rob said,
April 11, 2008 @ 8:45 pm
So I don’t read these blogs and feel like there is much accountability but I needed to do some research. So I called BOTH Rhino and Lifetyme to my home. I listened to both companies full presentations and I have a few of my own observations.
1.) Lifetyme has done over 1000 more homes in cold climates like New England
2.) It seems like Rhinos data is all about the Southern States
3.) Rhino’s 3M data is impressive; I have a home in Florida and will consider them in that hot climate, however I called 3M and there is ZERO evidence that microspheres have any effect in northern exposures where radiant heat GAIN is not a real concern
4.) I checked the BBB on Lifetyme Exteriors and found 11 complaints which concerned me. So I followed up with Lifetyme and asked them for the customers names, they quickly gave me 5.
a. I called all 5 and found out that although there was a problem initially, Lifetyme fixed them all.
5.) I have also read some info that says that Lifetyme does not honor their warranty. Lifetyme gave me 10 names from their “touch-up list” from last year. I was able to get in touch with 6 and all had repairs and all where satisfied.
At this point I feel confused. I would think that the above represents a good amount of homework, Has anyone here done anything similar. What about the fact that you can buy RhinoShield online from NationWide Chemical, doe that bother anyone? Has anyone followed up with Sherwin-Williams to see where they stand?
Mathew Giovanello said,
April 15, 2008 @ 8:07 am
This is Mat Giovanello with Rhino Shield of New England. I thought I would comment on the above poster ‘Rob’
Rob,
I believe your not who you say you are and your post is intended for something else.
You talk about jobs in New England that means you would of met with my dealership.
Can you verify your last name initial or the town you are in? The only Robert / Bob we visited recently became a client. I’m concerned because the information you are stating about my company is incorrect.
Firstly, I’m at a loss on the miss-information you are posting about Rhino Shield. If we gave you a full presentation it would have been at your home. We would have gone over the testing information to illustrate to you that our product is tested and proven in colder climates.
Rhino Shield has done 10’s of thousand of colder climate jobs. We have over 44 dealers nationwide. I could give you a church reference that was coated 8 years ago in Indiana if you would like.
If you search Rhino Shield on the BBB.org site you will see that all dealers have a spotless track record, some go back to 1997.
Our data is NOT just for southern states. Our testing data is third party tested by BASF chemical company. They verify Rhino Shields longevity in hot and cold climates. We also have independent salt corrosion testing for oceanfront. Rhino Shield beat the industry standard - a commercial control oil based Rustoleum.
In regards to Nationwide, yes they manufacture Rhino Shield. They have been in the business since 1964 and it has been a terrific partnership. Rhino Shield is now an integral part of Nationwide. They have just opened a new state of the art plant 3 times the size of their last and Rhino Shield is still growing more and more. If you do contact them they WILL NOT sell you the product directly. They refer you to your local dealer.
This year Disney selected Rhino Shield for a multi million dollar project. They reviewed our product and every other solution for almost a year. It was one of the top architects in the world. So I guess we are doing something right, lol.
Rob, if I’m wrong and I did in fact come out to see you please give me a call so we can talk. You can reach me at 1.888.907.4466 - As soon as we speak I will update this to correct the post.
Sorry for the big speel everyone, but we work hard and want to keep the record straight.
Mathew Giovanello
Rhino Shield of New England
1.888.907.4466
RhinoShieldMA.com
Sarah said,
April 17, 2008 @ 7:39 am
My home was built in 1931 and is badly in need of scraping and new paint application. Made of cinder block..(looks like an Italian farmhouse).. I purchased same 2 years ago…and had not been maintained for years. Some surface cracks (not structural).. and much peeling. Seems there is a
a thin layer of stucco covering the blocks, as they are not apparent. Does Rhino Shield do all the prep, and do you fill in the irregularities and small fissures with a product BEFORE you apply Rhino as a finish? Please let me know just what prep is needed to ensure that your product will adhere. Thank you.
Chris Ripley said,
April 17, 2008 @ 7:03 pm
My name is Chris Ripley, I am the owner of Lifetyme Exteriors,
I too think some of the posts out here are not genuine. Let me be clear on a few of these points:
NationWide makes a good product. We ordered from them before we selected our coating. I have never used the exact product they make for Rhino but I am sure it is a good product.
I am not here to throw anything back at my competition. I am here to defend our company and our/my name from blatantly incorrect information. Here is a list of things I would like you to consider when thinking about my firm.
1.) No customer OF OURS that has ever called our office has ever been turned down for Warranty work. I emphasize “of ours” because we have had two complaints that are listed on the internet originate from firms
2.) We have never reincorporated.
3.) Testing data is available on our product.
I am also available personally to show you any of our 1000+ homes we have done in the Boston area.
I wish you the best in your search,
Chris Ripley
617-648-6609 (cell)
617-987-2011 (office)
617-987-0554 (fax)
Jason said,
June 1, 2008 @ 7:22 am
Chris,
I had your company come out and here is my take.
They told me you have been in business for 10 years or something.
The fact is you started in 2004 under Spray on Siding of Massachusetts llc, switched to Lifetyme Exteriors llc that year, then when I checked your BBB record you have the company under CBR development llc. So the real truth is you have reincorporated and you use CBR development, an older company (inc’d in 2000 or soething as as a way to make Lifetyme look much older than it really is - you lied on that one.
I called the office and asked it the crews were employees or subs, the office said employees, the sales guy said subs.
Your sales guy said a lot of negative things about every other company which I always find as unprofessional and slimy.
Your sales guy left ZERO as in no paperwork or anything in writing. He said a lot of things but nothing was left in writing which is what made me do all this research. I found it very suspect and that intuition saved me from going with what I think is a very shady company.
Now the reason why I even commented on this thread, does anyone here find it pretty funny that the poster ‘Rob’ and Chris structure there paragraphs exactly the same? This proves all of my suspicions, you are the man and charge and it’s clear from just the post under ‘Rob’ of how much of a degenerate you are.
By the way, I went with your competitor that your guy had nothing good to say about and I’m happy I did.
Tina D said,
June 12, 2008 @ 1:25 pm
Good Afternoon Mr. Mathew Giovanello
Rhino Shield of New England
1.888.907.4466
RhinoShieldMA.com
I am happy to provide my name/address, etc…. After LESS than a year our job is already peeling (IN INDIANA). We have called twice and just called again today. We’ll see if we ever get a call back.
We should have stopped our job when the estimate was VERY far from the ACTUAL price to get it done. We disclosed to our sales person that one side of our house needed all NEW cedar as it had alot of water damage that was never treated prior to us purchasing the home. The salesman supposedly gave us a quote with that in it. We than find out when the person who is to do the actual job starts tearing stuff off our house and than after he gets alot torn back he presents us with a bill that was more than 20% than the original quote. Not cool…..
They had already done a lot of prep work BEFORE they did this so they had our house in ruin had we said NO WAY….
On top of that we had found out that morning that our son needed medical treatments (expensive ones) that our insurance wasnt covering because my insurance plan that covered my son was canceled when our company laid everyone off and moved to Mexico for cheap labor.
Needless to say I was in no situation to be told that my house repair that I had agreed to when I thought I was going to be working was going to be a ton of money more. We used our savings acct to pay for the work and we were going to be using our savings to pay for some of my son’s medical treatments and for our expenses while I was laid off.
this was not a good way to start off. I will say it looked nice after it was done, BUT I’m not happy that it’s already peeling less than a year later.
Jim said,
June 16, 2008 @ 2:23 pm
Tina,
Hi, it’s Jim Williams, your Indiana RhinoShield dealer. It seems there is some confusion/lack of communication. I apologize if there has been a lack of communication on our part, but last Thurs., the 12th, is the first time we’ve heard of any issues with your home.
Immediately upon receiving your voicemail, I contacted you. Andre, your crew foreman who you wrote on your job completion form, “Did a great Job”, and I visited your home that same day. I’ve left a message Fri. and again today(Mon) attempting to schedule an appointment with Jeff(as you requested) to walk the entire home while we are touching up the three 1/4″ holes on the front corner of your home.
As I mentioned in the voicemail, it appears your home has either been hit by debris from the recent multiple storms that have struck our area or some type of attachment to the home(perhaps a flagpole holder) has fallen off. Either way we are more than happy to “touch up” the three little holes. I am patiently awaiting to hear from you with regards to sheduling a revisit.
I am surprised at your comment with regards to the wood change. We discussed this at length the day after we powerwashed your home. It is IMPOSSIBLE to properly estimate how much wood, if any, will need to be replaced. Rather than “guesstimate” and risk overcharging our customers, we prefer to as your agreement states “furnish receipts for materials used and $1.50/linear foot for labor”. This is the absolute cost for providing an invaluble service and you are able to witness the amount of work being done. In your case we changed 280 linear feet of vertical channel lock cedar siding and replaced one of the corner posts of your screened back porch.
It is unfortunate and we are very regretful that you feel you were somehow misled. If you recall, you graciously thanked us for absorbing $686.92(nearly 1/2) of this cost for the materials/labor needed in an effort of “good faith”.
We would like to think that our outstanding record of “NO COMPLAINTS” with the BBB and satisfied homeowners since 2001 are two of the reasons that you chose to honor us with your business. We look forward to insuring that you remain a satisfied homeowner.
It would be our hope that rather than “voice” any displeasure with our products/services that you first contact us so that we may address any concerns/issues you may have.
Jim Williams
1.888.RHINO41
rhinoshieldin.net
Alan said,
July 18, 2008 @ 5:09 pm
All this back and forth stuff about Rhino Shield. Yes, I checked them out ahead of time and realized that the owner of that company, Steve Dominique, was involved in ProCraft / Liquid Siding - - highly investigated by the Federal Trade Commission, then involved with AmCoat and closed that business down and recently started Rhino Shield. Yes, Rhino Shield is made by Nationwide Coatings and YES you can go to them and buy it directly without having to pay those rip-off prices and put-up with one of those in-home, high-pressure salespersons. I just bought a ceramic paint I found by googling and got a great product (don’t want to mention the name but it worked great) and lo’ and behold I saved $22,711 over what the Rhino rep wanted to do the same job. I have a house that’s 3600 square feet. I laughed to my wife when he left the house. I should have cut his n_ts off, as Jesse would say. Fagetaboutit! And to read some of the RhinoShit dealers say their product last 10 years - - well, heck, they only started up about 5 years ago tops! Give me a break!
Mary Butler said,
July 28, 2008 @ 8:36 pm
I have had both companies come to my house and give me estimates. I was very impressed with Rhino Shield. They actually made quite an impression. The gentleman looked and acted very professional. He was real informative and left me plenty of material. I did alot of research into these products. I did not feel overwhelmed with information.
I had Lifetyme come out and the man appeared on my doorstep in a I love Canada t-shirt?? He also showed up to my house in truck that looked like it was beaten with a baseball bat! He left me no material and stayed for 25 minutes. He also insulted me and said my house would be the smallest house they have ever done! After he left, I did some research and found out this company does not have a spotless BBB like they say they do so I chose not to do business with them for a number of reasons.
Van Spanos said,
July 30, 2008 @ 5:17 am
Several weeks ago I called Rhino Shield of NE to get an estimate on treating the front side of a property I own on Martha’s Vineyard. I was told that the company does not do jobs that will total less than $5000, so they would probably not be interested in my job. When I said that I might also be interested in the trim on the whole house, they said they would come out and give me an estimate, and made an appointment for July 21. On July 21 they did not show up, and never called to cancel the appointment. If this is the kind of customer service this company provides, I say Thanks, but No Thanks.
Van S.
melissa said,
August 21, 2008 @ 3:08 pm
The Rhinoshield 25 year warranty is meaningless. It’s the dealership that you need to check out. If your dealership applies the product improperly it is not backed by the “headquarters” in Destin Florida. They will only supply more paint. Damage to your home by workmen is not backed by Destin Fl. The dealerships are apparently totally independent of the “headquarters”. The warranty is only as good as the longevity of the dealership.
Jeff said,
September 2, 2008 @ 8:56 pm
Amcoat/Rhinoshield is owned by the same guy who owned Procraft Services in Indiana and Florida. Google Amcoat vs. Sobieray to find out what Steve Dominique-owner of Rhinoshield- headquartered in Destin Florida will do to you when you have a complaint. He sued the customer. He lost his case but then just closed up shop and reorganized under new names. Bet he doesn’t use Rhinoshield on his $4,000,000 home.
Jeff
Angry said,
September 21, 2008 @ 2:39 pm
Do NOT work with Rhinoshield of New England! A job that was to take 1 week last fall took 8 weeks. Mat Giovanello demanded payment in full on November 30 before he sprayed the home-in 35′ weather. He actually called a work stoppage until my check cleared. At times there was not one crew member who spoke English on the property.My home is blistering, bubbling, peeling, and yellowing. Bugs and debris are trapped under adhesive and paint. My clapboards were “sanded” with grinders leaving swirls, gouged with scapers, firred from being sanded when wet. I have overspray and drips on bluestone, brick, cedar shingles,leadcoated copper downspouts, copper roofs, black shutters and evergreen landscaping. Shrubs were trampled and broken. Orange peel on decorative front doors are now peeling. Rhino of New England was supposed to come back out with a new crew first thing this spring and I am still waiting. Weeks go by in between communications.Steve Dominique owner of Rhinoshield wrote to say he is amcoat, not rhinoshield and that he has no liability for any work done by Rhinoshield of NE. I estimate it will cost me $250,000 to get my home back to the way it was before Mat Giovanello stepped on my property. Much of the damage including bending handmade 60 year old copper downspouts and overspraying integrated wood gutters is irreparable.
Jackie said,
October 1, 2008 @ 8:57 pm
If someone in the South FL area is looking to tint your windows (regular uv tint or saftey/hurricane) tint– stay far away from the company Rhinoshield Inc. The owner Jay Zlotnick does not stand behind his work or his contract. He will not return your call and once he gets your money thats it. The intall department Barry Koltun is rude and calls you back yelling profanity at you if you want to have something looked at and fixed that was installed. The installers even bad mouth the company saying that they are overpriced and money hungry!!! Stay far away from them!!!!!!
Liliana Medina said,
October 2, 2008 @ 7:41 am
Hi, I have had nothing but a problem this far with Rhino Shield, had the house painted in May and within a 11/2 weeks the paint started to bubble up. The company from Mass. came back few time to fix the problems in spots that made my house look like crap. After all of this it has been 4 months waitting time with more problems they come back and start to take the paint off the house, change wood on the house and now they maybe are looking and telling us that it’s not the paint problem that it’s my house not breading properly. Well I did not have any problems since we build the house 11 years ago and never had problems with paint. But becouse the house need to be painted we made the choice to go with Rhino Shield, so after all this time it has been nothing but a nightmare. After 5 months & 4 weeks now to get the house fixed it’s still not done, my house looks bad and had so many other damage that was done to my property that I have had it. This has been the bigest problem since bulding the house with having the company to come back and fix the house over and over. NOw I don’t know if this paint will hold up and what will happen if it does’t work, after the price that I have paid to get this done.
If anyone is interested to see my house call me or let me know becouse it looks like crap, we are so unhappy and we just don’t know what will happen in few months with this paint and I will be stuck with this problem????
Rhino Shield of New England said,
October 2, 2008 @ 10:08 am
Hi Liliana,
I’m surprised to find this post after we just communicated this very morning. As you know we have had rain for the last few weeks and per your request we wait one week to dry out after rainy weather.
You state above:
Well I did not have any problems since we build the house 11 years ago and never had problems with paint.
An then a few sentences later:
This has been the bigest problem since building the house with having the company to come back and fix the house over and over.
We are working diligently to fix the issues at your house. We have stripped paint on your home and replaced siding to locate the root of the issue. We did find water staining on the Tyvek and rusted nails with the wood turning black around the nails. We were just voicing something that is not typical and could be a moisture or permeability issue with your homes construction.
We warranty our coating and will stand behind it.
We are spending well above the contract price (free of charge) to solve the issues.
We know the process has had delays and it’s frustrating.
As we discussed earlier today we will be out next week to complete the job.
I hope you update this post with the conclusion.
Rhino Shield of New England
Angry said,
October 2, 2008 @ 3:22 pm
Liliana,
Where do you live and how can I get in touch? You are not alone. I have very similar issues.
Seeking the truth said,
October 13, 2008 @ 9:12 pm
I have spoken with Rhino shield and Lifetime, Bothe salesmen were personable and polite. Both estimates the same. So why choose one over the other? If based on BBB then Rhino Shield if based on product and blogs its a toss up. Is there anyone blogging who has had a good experience post them. Those who have had negative post a contact to help those trying to decide what to do. If your complaints are accurate this should not be a problem. Help ease my mind in paying someone to paint my home.
George said,
October 22, 2008 @ 4:52 pm
This is all to funny this guy Tom from Rhino Shield talking about his competitor Lifetyme Exteriors and their product Smart Coat. I think Lifetyme Exteriors has a way better product than Rhino Shield because it’s made by Duron which is owned by Sherwin Williams. The questions is who makes Rhino Shield the easter bunny and it’s installed by Santa Clause. I think you guys are both Jerks but I beleive Lifetyme Exteriors has a better product. Oh and as far as name changes are concerned Rhino Shield is still changing figuring out who they are ProCraft selling Kryton or Amcoat Selling Liquid Vinyl or Amcoat selling Rhino Shield this links explains it all. This is an actual court document.
http://www.insd.uscourts.gov/opinions/AMF640O1.PDF
Liliana Medina said,
October 28, 2008 @ 5:44 pm
Update, as of this date we have simply resolved our issues with Matt from RSONE. Good luck to all.
Justin said,
November 7, 2008 @ 10:44 am
This Rhino Shield stuff is bad news. I googled ‘rhino shield boston’ and found a website that shows how Rhino Shield DOES bubble and blister and the damage the crews did to this house is aweful. Sure did make me think twice. http://www.rhinoshieldboston.com
Rhino Shield of NE said,
November 12, 2008 @ 2:02 pm
This post is in regards to the person(s) that posted under ‘Angry’ & ‘Justin’ and their website defaming our company.
Our response is here http://www.rsoneresponse.com
Douglas said,
December 4, 2008 @ 9:07 am
Lifetyme Exteriors owner, Chris Ripley, is a compulsive liar and will say or do anything to gain your business. He owes his ex-employees close to 100k in commission and salary! DRUG ADDICT. STAY AWAY.
Emma Simmons said,
January 6, 2009 @ 9:36 am
I am not at all surprised by some of the posting about both companies in questions Lifetyme and Rhino.I am sooo thankful to have found this amazing new company who has had tremendous results and have treated me and my husband so respectful and has done a tremendous job with our home in MA.I would reccomend them in a heartbeat for their professionalism and honest communication with us .
Some of the crews upon realizing what they witnessed at Lifetyme decided that they could no longer in good conscience stand behind the work(or lack there of)and all the behin the scenes shadyness ,therefore start their own small business.They do one job at a time at least I felt like I was a top priority so.Please ask them for an estimate ,check them on BBB and talk with them about any of your concerns ,they do’t bad mouth competitors but stuck with THEIR product ect.I usually don’t do these blogs but I just wanted to say that they are other options in NEW ENGLAND /MA/ ME /NH oh I forgot to say the name of the company it is: “EASYCHOICE EXTERIORS
877-EASY-989
EZ-CHOICE.NET
Oh they too care of replacing two of my windows and did some carpentry as well.
Thank you
Douglas Perillo said,
January 11, 2009 @ 1:25 pm
I assume the person that most recently posted under the Rhino Shield NE screen-name is Matt Giovanello since he is the owner of the company. I have honestly never seen anything quite like that last post of yours. Linking an article about a clearly upset customer’s deceased husband is about as disgraceful as anything I’ve ever seen on the internet. I am literally sick to my stomach.
Why are you filing the lawsuit Matt? That seems entirely misguided even for a proven bully like yourself. If I were Miss Gibbs I would slap tattoo your bottom with the same lawsuit you are filing against her. She would probably win.
Is this SOP for you? Is this the manner in which you rectify all of your problems? I am sure it is. How many customers have you done this to and should we all expect the same? I came here to research exterior coatings and your post has made my decision much, much easier. You seem to be the personality type that should be avoided like the plague and I am positive that the other 157 people who viewed your ‘response’ would agree with me. You have offered everyone researching your product a view into a particularly twisted mind and if there were an upside to this whole story that would be it. This is bad PR for both you and your company and you should be horribly embarrassed. If I were 30 years younger I would love to chit-chat but I am too old to become a hapless victim of your cowardly and spiteful retaliation.
George said,
February 17, 2009 @ 1:14 am
It sounds to me like Rhino Shield is full of crap. This smells like another Tex-Coat / Alvis Spray-On-Siding deal to me. Buyer beware if everyone here is saying Rhino Shield is a bad company with a bad product maybe it’s true. Bad news travels fast.
The Facts said,
February 20, 2009 @ 8:33 am
This blog is really a disgrace. The person who owns the blog even states at the top that there is multiple posts from the same IP address. It states at the top of this blog ‘It has come to my attention that several of the comments in the post may have been posted under different names by the same persons and/or business’ MEANING, people pretending to be someone else. Typically all webmasters remove multiple posts from the same IP with different names, because they are obviously lying. These lies damage people personally and financially. This is a thread you most likely wont find anywhere else because it’s mostly built on lies and crap from the salesmen of each of these companies bashing each other.
HERE ARE REAL FACTS AND NOT ANONYMOUS POSTS:
Rhino Shield of New England
Rhino Shield has been in business for 5 years.
Never had a complaint with the MA Attorney Generals Office.
They have done 100’s of homes in New England
They have a spotless BBB record for all 5 years
Have an A rating with Angies List
Rhino Shield has dozens of dealers listed on the BBB, all with satisfactory ratings.
Rhino Shield has completed work for Disney, NasCar, Comfort INN and locally at Harvard University.
Lifetyme Exteriors Lifetyme Exteriors has been in business for approx 5 years.
Was formely an Alvis Spray on siding dealership, Alvis went bankrupt.
Have multiple complaints with the MA Attorney Generals Office.
Have done 100’s of homes in New England
They have 13 plus complaints with the BBB
Have an F rating with Angies List
Have been banned from advertising on WTKK
Easy Choice Exteriors
X - Salesman from Lifetyme
Violated his non compete and created this company in 2008.
Product they apply is unproven and is manufactured by a company that reincorporates very often.
They are still selling the same coating as http://www.elasticoat.com
Marc said,
February 24, 2009 @ 11:46 pm
Dear “The Facts”. Thanks for taking the time to comment on HomeFixated. I find it interesting that you call HomeFixated a disgrace, but still take the time to write up such a lengthy and carefully worded comment. I appreciate your input, and would like to reply to a couple of the the points you brought up.
I believe in free speech, which is why I tend to avoid editing or deleting comments if I can help it. I think HomeFixated readers are sophisticated enough to discern sincere comments from comments with an agenda. The line that you quoted indicated several comments “may” have been posted by the same person, but I don’t have absolute proof of that in terms of IP addresses or otherwise. And frankly, anyone can post from a different network under a different name, and a webmaster will have no way of knowing it. I have a very clear policy on comments which you’re welcome to review http://homefixated.com/legal/
Since you seem so opposed to anonymous posts, perhaps you’d like to share your name and contact info publicly? The reason I suggest that, is that you seem very invested in the topic and seem to have a lot of inside information that I would suspect only someone affiliated with one of the companies in question might have. I have repeatedly been asked by various coating companies mentioned in the post/comments to remove select comments. If I had done so, I would have been doing a disservice to my readers since I would have been deleting some potentially legitimate comments. I also would have been favoring some companies over others, without any direct knowledge of their services. Interestingly, your comment about IP addresses is almost word for word what one of the coating companies said to me when they were asking me to delete some of the negative comments. In fact, not “all webmasters” follow the same policy about comments, and to suggest they do is simply misinformed. I leave the Rhino Shield post up for the same reason I leave all my posts up. . . . they are a legitimate part of the HomeFixated site. If you have further concerns about this post, the comments, or HomeFixated’s policies, please feel free to contact me directly via the “contact” link in the upper right.
Thanks again for taking the time to comment.
Kindly,
Marc
Rudy said,
June 27, 2009 @ 5:23 am
Marc this guy from Rhino does not no what he is talking about when it comes to EasyChoice Exteriors. I don’t know where he gets his info. The manufacture for EasyChoice is Lanco&Harris who has been the manufacture for 63yrs they have never changed there name and have 5 plants world wide. Rhino manufacture is nation wide chemical 1 plant in Florida.But there web site claims Amcoat Tecnologies is. Give Nation wide a call and you will find out the truth.
bob said,
June 29, 2009 @ 7:42 pm
I have 20 properties-I tried rhinoshield, easychoice and lifetyme. The people from rhino were more informed and professional in the way they operated. After all was said and done………….1year later…easychoice house is bubbling right off the house, they were sloppy with paint all over my nieghbors house from the overspray, the foul mouths on those clowns was totally unprofessional. Lifetyme was a little better, but the paint is cracking in some sections, and trying to get them down here has been hell. The rhino house is still looking beautiful and I am very happy the way it turned out. Rhino will be painting my other 16 properties.
Rudy said,
June 30, 2009 @ 5:01 am
I don’t know who Bob is but I’m a co-owner of EasyChoice Exteriors and we have a flawless BBB record and if it was true that you had a problem I would know because I call all my customers each year to make sure there happy So Please call if your a real customer 877-easy-989. In regards to Rhino saying we use a elasticoat product is a total lie. We use Armorex ceramic coating only so please get your facts right.